Bristle Field Guide
Groomer no-show deposits
Deposits are not available. Bristle does not hold a card and does not collect a no-show fee.
What you cannot do
There is no deposit amount, no card authorization, and no fee that posts when someone misses. Checkout records cash, a card payment you already took, or other. It does not talk to a card network. A second checkout keeps the first payment instead of adding another.
What the book does with a miss
The visit shows a no-show risk from that client's completed and missed visits. No history is low. If the last visit was a no-show, or at least 25% of those visits were no-shows, the risk is high. Any earlier no-show is medium. The demo data includes one missed visit so the high-risk badge is visible.
The book can store a no-show status, and checkout refuses a visit that is already a no-show or cancelled. The appointment screen has Mark no-show and Cancel. It does not have a deposit button. Reminders are the nudge that exists: an outbox email that is not delivered, and an SMS that is not sent.
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